For restaurants
Every guest, every language, every table.
For restaurants from neighborhood family spots to fine dining — metcha lets your team take orders, answer questions about the menu, and handle allergies in real time.
Talk to us about a pilotThe problem
In any restaurant with an international clientele, front-of-house has a tax on every shift: the time spent on guests whose English isn't strong enough for the menu, whose dietary restrictions require explanation, or whose questions about a dish would be one sentence in their language and three minutes in broken English. The current workarounds — Google Translate apps held up between server and guest, hand gestures, embarrassed laughter — work but they slow service and make the guest feel like an outlier.
What guests experience
- Guest is seated and starts speaking in their language. Server offers a clean earbud.
- Server keeps one earbud, hands over the other; metcha is already open.
- Server hears the guest in English ("I have a nut allergy — does anything on this menu contain peanuts?") and replies normally.
- Earbuds go back into a sanitized tray after the meal.
Setting it up at your venue
- One iPhone per section, sleeved in something washable, charged between shifts.
- A small set of sanitized earbuds at the host stand, with a wipe-down protocol between guests.
- A line on the menu in your most common guest languages: "Ask any server for our shared-earbud translator."
- Train staff on the 30-second hand-off; nothing else changes about how they work.
Run a pilot with us
We're working with a small number of venues to shape what metcha looks like in practice. If your restaurants might benefit, we'd love to talk.
hello@metcha.io